Client Reviews
The whole Ashley team is fantastic to work with. They are organized, knowledgeable and REAL, and they helped us buy our first home. I've recommended them to several friends and would recommend them to anyone who asks.
- Eric & Amanda
There are really no negatives about Wick, Karoline, and their team. We switched to them from a different realtor after many months of painful house hunting and it was like night and day. Everyone is super helpful and attentive; they will always find a way to get you what you need.
When we found the house that we eventually bought on a Friday, Wick went so far as to find a babysitter for their kids to show us the house that night, since we would be unavailable for the rest of the weekend and knew the house would be off the market by Monday. And his knowledge from his previous life as a contractor is in valuable.
All of this would have been enough for a 5-star review, but even after our transaction was complete the Ashley Realty team continues to impress! They have annual events for current and former clients and love fielding questions about fixes, renovations, and contractors. It's obvious that they don't just want you to find your perfect home, but to do whatever they can to help you keep it that way.
So in short, I can't recommend Ashley Realty enough!
- Ben
- Sukhee
Karoline and Wick have helped me to buy two houses and sell one Portland over the past 2.5 years. Each time, they have made the experience as painless as possible and have gone above and beyond my expectations in assisting me with inspections, getting estimates for work, recommending professionals and in their responsiveness to my needs in meeting deadlines or getting information.
They have a wonderful team and, in addition, are super sweet people. Their fun, community-building activities and events that they host for their clients are also amazing. I love that they love what they do so much. And I love my home.
I plan to continue to utilize their expertise as I move into the rental market as a landlord. Thanks, Karoline and Wick!
- Repeat Client
- Erika
Karoline was wonderful every step of the way. She was very knowledgeable about every topic relating to our sale. She had every contractor at her fingertips to work on my mom's house and everyone recommended was prompt, professional and fairly priced.
I was out of town right before the house went on the market and Karoline handled all of the last minute things for me - which took some coordinating. When we were in negotiations, I felt like she very much respected my opinion and would give me advice as to what she thought - but left all the decisions to me.
The house sold quickly and I was very happy with the price. I would use Karoline again and highly recommend her.
- Katherine
In particular, Wick was incredible as we considered (and ultimately decided to purchase) a short sale. He helped us determine where fixes were simply cosmetic versus structural and gave us the confidence we needed to buy. He and Karoline have both been extremely helpful recommending contractors to help with fixes and they do a wonderful job appreciating and staying connected with their clients. We've recommended them to multiple friends who have all have also had great success.
We shopped around for realtors before we started the process and we knew from the beginning that Karoline and Wick would be a great fit. We couldn't be happier with the service they both provided and will definitely use them again when we look at selling our current house.
- Tina
Karoline and Wick are of the highest caliber of realtors and the nicest people you'd ever want to meet. I've worked with them 3 times now from 2007 - 2014, once to buy a home, once to try to sell a home under terrifically difficult economic times, and again to sell said home.
This last one was exceptional as the other owner and I were not local, one of us overseas, and we had to place our complete trust in them.
It was well placed. They project managed getting the property in to sellable condition, taking on some risk themselves. It turned out lovely. Communciations went smoothly, even at times of 3 parties in separate time zones (one of us HQ'ed in Europe.)
Sold in 6 days with 6 offers. Closed in 28 days. They have my highest recommendation.
- Brian
- Seller Client
I have used Karoline & Wick to buy and sell a house and I would not trust anyone else to do it. This team has the knowledge of Portland to get the job done no matter what constraints you have. They are beautiful people to work with.
- Seller Client
My husband found them by accident with our last sale of our home. We have been truly blessed to have found such wonderful, attentive, intuitive, professional, go getters ever!!! They go above and beyond what most realtors do and are with you every step of the process!!! Love love love them!!
Thank you Karoline and Wick!!! We got an awesome closing gift too!! I am all about customer service and a nice hand written thank you note combined with a great we appreciate your business gift is HUGE with me!!
- S. B.
We've been very happy with the people to whom they have referred us for inspections and tests. They were all prompt and extremely professional and efficient and knowledgeable. Karoline and Wick both gave us very good advice in making our decisions and in negotiating.
- Buyer Client
As first time homeowners, Wick and Karoline did an amazing job helping us through the home buying process. They also provided a great deal of fun and authenticity to the process as well. I highly recommend them.
- Buyer client
I wish to add just a couple of comments to the favorable review submitted by my wife Karen earlier.
When we visited Portland in late January to search for a home, it was my very first time there. And, although we had been working with Karoline over the phone and through email for several months by now, I did not meet here until then.
Even though I knew of her stellar reputation from two daughters in Portland who, in recent months, had used her assistance, I was impressed from the git-go with her open and friendly manner, knowledge of both houses and neighborhoods, and her excellent communication skills. She, and as I learned later that week her husband Wick, are extremely good listeners, and they quickly become attuned to those aspects of neighborhoods and houses which the people they are assisting have identified as important.
We have also found the post-finding the right house experience very positive as well. Frankly, the process to date has been far more pleasant, efficient, and -- frankly -- speedy than I had anticipated.
Karen and I just could not recommend them more highly!
It is a privilege to submit this review!
- Greg
We primarily worked with Wick, but it felt like we were working with a team. A very effective team, at that. And we never doubted that they had our best interests in mind.
Some specifics that come to mind:
- They were willing to write offers for us on our timeline (i.e., weekend, evening, spur of the moment).
- Even when we were obsessed with Redfin, and searching homes like crazy, Wick would still find us diamonds in the rough, so to speak. I feel like he really got to know us, so he could spot houses that could have been good fits for us, that we overlooked in our own searching.
- Wick was always available via text message!
- Wick was very diplomatic during negotiations. I think he really helped us get the most that we could without stepping on the seller's toes.
- Buyer Client
Karoline & Wick were wonderful to work with. They brought us through all the ups and downs of the home buying process and made it fun. Karoline helped us work through exactly the type of house we wanted and Wick is an invaluable source of knowledge when it comes home repair and smart home investment.
And, if your new home needs work, like ours did, he is there to help line up the best contractors. Wick also made sure that we got the best deal possible, working up to the last minute to ensure the deal worked out in our favor. We would recommend working with them to any of our friends!
- Buyer Client
- Repeat Client
Karoline and Wick helped us sell our home quickly in 2012 and stuck with us while we found a home to buy. Saw a lot of houses and they were always available. They good follow up service if you need help even after you are all moved in and settled.
- Repeat Client
- Buyer Client
We loved working with Karoline & Wick! Not only did they sell our home in one day, they helped us navigate a short sale purchase in an unusually fast amount of time. They went above and beyond to help us & managed to make a pretty stressful process fun! We highly recommend this fabulous husband & wife pair!
- Seller Client
They also did not push us to spend more money than we were comfortable with. I was very appreciative of this. I would recommend Karoline and Wick to anyone looking to buy a home.
- Buyer Client
Karoline and Wick were fantastic to work with. They knew the areas really well and helped us to determine what exactly we were looking for. Both Karoline and Wick went out of their way to work around our schedule, and to spend time getting to know us and what we needed/wanted in a home. They also were incredibly timely in responses and making sure all of the paperwork got done to ensure a smooth negotiation.
- Buyer Client
I first started working with Karoline a couple of years ago when my husband and I were thinking about buying a house in Portland. Because we were slowly getting around to selling a condo in Vancouver, she was very low pressure and checked in occasionally to see if my needs had changed. When we finally sold our condo (through a WA realtor) last fall, we didn’t question our choice of realtor for the Portland market – we knew Karoline was the obvious choice for helping us to find a home.
After spending a few weeks touring homes with Wick (loving his knowledge of possible house repairs and enhancements!), we finally found the home and made an offer. The market for old homes in the Portland area has been really tight, and Karoline and Wick not only made sure to keep us in the loop for quickly changing status updates, they were also very patient and thorough with us as we navigated our first official “house” purchase. We’re now waiting on the appraisal and we should be closing in April!
With their knowledge of Portland neighborhoods, old home quirks, and real estate in general, Karoline and Wick make a perfect team! I can say without a doubt that they were the right choice for our house search and I would be happy to recommend them to anybody.
- Kim & Brent
Karoline and Wick helped us work through a very frustrating "short-sale." They were always very responsive and professional despite having to deal with multiple interested parties over a 7 month process. Frankly I'm surpristed the deal even happened given all the complications but the Ashleys help make it reality.
Their experience is perfectly suited to assist clients throughout the whole moving process, not just finding the right home. They will assist you in finding a rental, hook you up with contractors, or offer excellent advice about staging or upgrades. The Ashley's are a positive, professional and family oriented team that will listen to your needs and work tirelessly on your behalf. I would not hesitate to list a house with the Ashleys or ask them to help us buy another.
If I could sum up how I feel about the Ashleys in one sentence it would be this: I'm sure we're not they're most lucrative clients they've ever had but what I love most about them is that they treated us as if we were.
- Seller Client
They are not only incredibly nice, warm and friendly people, but my husband and I were totally impressed by their knowledge, experience, communication skills and flexibility. They worked with our crazy schedule, listened to what was important to us and helped us negotiate an amazingly great deal. They worked closely with our mortgage broker to make sure we were staying within the lenders requirements and were incredibly communicative and detail oriented.
Finally, Karoline and Wick really understand the excitement, anxiety, hope and stress that go with purchasing a home and do everything they can to make it a fun, smooth experience. Karoline and Wick are an amazing team, we would recommend them to anyone!
- Buyer Client
Karoline is completely organized in her approach and the tools she provided during the search helped me to keep everything straight. I was also impressed with the fact that she took the time to really listen. She listened to everything I could put into words and I think she picked up on a few things I couldn’t. We looked and a few houses where I shared what I liked and what I didn’t. Within just a few houses she knew exactly what I was looking for and found the PERFECT home.
Of course finding the home was just the first part and Karoline was there every step of the way. Her knowledge of the process and homes in general was invaluable. She was able to provide very sound advice on things to look for and consider when constructing our offer. She also recommended wonderful professionals and coordinated inspections and work on the house. I didn’t have to worry about a thing. She really went above and beyond!
I really can not say enough about how easy and fun Karoline made buying my home. It was a 100% positive experience and I would highly recommend her to anyone in the market to sell or buy a home. I guarantee you won’t find anyone more committed to you!
Karoline and Wick have helped me to buy two houses and sell one Portland over the past 2.5 years. Each time, they have made the experience as painless as possible and have gone above and beyond my expectations in assisting me with inspections, getting estimates for work, recommending professionals and in their responsiveness to my needs in meeting deadlines or getting information. They have a wonderful team and, in addition, are super sweet people. Their fun, community-building activities and events that they host for their clients are also amazing. I love that they love what they do so much. And I love my home. I plan to continue to utilize their expertise as I move into the rental market as a landlord. Thanks, Karoline and Wick!
- Buyer Client
Karoline was wonderful every step of the way. She was very knowledgeable about every topic relating to our sale. She had every contractor at her fingertips to work on my mom's house and everyone recommended was prompt, professional, and fairly priced.
I was out of town right before the house went on the market and Karoline handled all of the last minute things for me - which took some coordinating. When we were in negotiations, I felt like she very much respected my opinion and would give me advice as to what she thought - but left all the decisions to me. The house sold quickly and I was very happy with the price. I would use Karoline again and highly recommend her.
- Seller Client
I want to thank you for your guidance and support throughout this home-buying process. It was a scary, thrilling, and fun (all mixed together) experience. I felt like you really worked hard on my behalf and you were available for every little thing...
I will have tons of fun making my little home mine. If it hadn't been for your purchase and renovation of the house on the corner, and your cute father-in-law, I may have waited years to take the step to find out if I could even have a house. I am grateful to you, Wick, Julie and John for all your help...
I will miss you now that I have my keys and the papers are signed. I want you among my friends now and I hope to see you after.
- Anna
We weren't sure we could afford a house, but after taking Karoline’s Homebuying 101 class, we realized the tax benefits to owning a home along with the incentives offered to first time home buyers made it not only possible, but a no-brainer.
We had a fantasy of finding a home with a big backyard that we could get married in - and it had to be close-in, not a fixer-upper, and in our price range. Karoline was able to negotiate a great deal on the perfect house for us, and we got married in our backyard the following summer.
- Buyer Client
I don't think we could've been happier with our choice of realtor. Karoline took me to so many houses while I was deciding and she was always patient and upbeat and enthusiastic about the process. Then my husband came with me to Portland for a second trip and she had to do it all again and again she was patient and willing. Then she got the flu and her husband Wick stepped in to take over and finished up the process with us, and he also was wonderful to work with. We found a house that we both love!
We've been very happy with the people to whom they have referred us for inspections and tests. They were all prompt and extremely professional and efficient and knowledgeable. Karoline and Wick both gave us very good advice in making our decisions and in negotiating.
- Buyer Client